Trust & Security
Our cloud hosting infrastructure enables enterprise-grade security, reliability, performance and trust for users and service providers from around the globe.
Cloud infrastructure designed for reliability and sustained optimal performance, with a number of redundancy and failover options at our disposal.
Built to handle increased customer data and heavy user load. Giving consistent and predictable performance that scales perfectly with your business and customers' needs.
Security by design
Security is at the core of how 6clicks has been designed and built. Access is managed by our highly secure authentication process and all communication – from your browser to our frontend, backend and database – is encrypted. Our data model also enforces the logical segregation of data between customer accounts.
Meeting the highest data-handling standards
6clicks has been designed and configured to ensure the proper handling of highly sensitive government data in a secure, multi-tier environment. This is compliant with the objectives of the Australian Government Information Security Manual (ISM), produced by the Australian Signals Directorate (ASD).
State of the art architecture
Keep your data close
The 6clicks platform is designed to optimise global data storage based on security and compliance needs as a business.
Our main data centre is located in Australia because of the proximity to our home office, but we are in the process of expanding data centres to several other major economies.
By mid-2021, 6clicks plans to establish 5 new data centres in Hong Kong, Germany, England, East Coast USA and West Coast USA.
Rest assured knowing your data is safe in our hands
6clicks takes a security-first approach to maintain the high cybersecurity standards of our commercial partners and to ensure any relevant data remains safe at all times.
Frequently asked questions
Where does 6clicks store data?
Currently, 6clicks maintains and hosts data from our main data centre in Australia. In the short term, we will be opening up at least 5 new centres around the world, with the vision to expand even more over the next few years.
We want to give our users the fastest and most reliable option to connect with relevant stakeholders in the risk management process.
Can I select the location of where my cloud site data is stored?
6clicks will optimise the location of your data based on what is ideal for your business based on points of access.
If your business has specifications outside these requirements, please (contact us) to see if we can accommodate your specific desires.
Is there a default data centre? Where is it located?
6clicks cloud infrastructure is hosted with "NTT in the US at the Ashburn, VA and Santa Clara, CA locations."
Is data processed differently for Users and Service Providers?
We have different packages for these stakeholders, but security is our priority for all our users/partners.
"Is Atlassian compliant with EU privacy requirements?"
"As a provider of global services, we run our services with common operational practices and features across multiple countries. We know that privacy is important to our customers, and our policy is to comply with laws related the use of personal data and ensure we meet the applicable standards set out in such laws.
This is why Atlassian certifies to the Privacy Shield framework and adheres to the Privacy Shield principles and standards. The Privacy Shield framework is a program agreed to by the U.S. Department of Commerce and the European Commission to ensure adequate privacy protections for European Union (EU) customers/users when their personal data is moved outside Europe.
We also help you meet onward transfer requirements under the GDPR by executing Standard Contractual Clauses through our updated Data Processing Addendum.
For more information, please see our GDPR page."
(In addition to our product-specific security practices, our security team performs rigorous network security scans of both our internal and external infrastructure using an industry-leading vulnerability scanner. We also employ security consulting firms to complete thorough penetration tests on high-risk products and infrastructures.)
(Data stored on our infrastructure is automatically encrypted in transit and distributed for availability and reliability, helping guard against unauthorized access and service interruptions. Additionally, physical access to our data centers is strictly controlled by our data center vendors.)
(We meet the highest bar for personal data privacy and will support your organization in meeting data privacy obligations across the globe. Atlassian helps meet GDPR data transfer requirements by maintaining our Privacy Shield certifications, and by executing Standard Contractual Clauses through our Data Processing Addendum.)